Privacy Policy

Privacy Policy

Introduction

Welcome to https://sunroof-repair-replacement.collision-talk.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy outlines our commitment to transparency and responsible data handling, in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Transparency Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. However, it is important to clarify that this policy does not extend to third-party websites, applications, or services accessible through links on our site. Each of these external entities has its own privacy policies governing data collection and usage, so please review those separately.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit any website linked to this Privacy Statement.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal information to enhance your experience and personalize our services:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Securely processed data related to payment methods, billing addresses, and transaction records.
  • Financial Information: This may include bank account details or financial records for direct payments or financial services we offer.
  • Purchase Information: Data about your orders, including products purchased, quantities, and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our app’s functionality.
  • Location Data: Information about your geographical location when you use our location-based services or give consent for tracking.
  • Feedback: Comments, reviews, and responses you provide to help us improve our products and services.
  • Social Media Information: If you connect our services with social media accounts, we may collect data from those platforms (with your permission).
  • Product Information: Details about the products you view, search for, or purchase on our sites.

We obtain this information through direct user input, interactions with our systems, and automated technologies used to enhance user experience. Additionally, third parties who work with us may share personal data in compliance with their privacy practices and our agreements with them.

Cookies

We use cookies, a standard technology for websites, to improve your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Essential for basic website functionality, such as login sessions and page navigation.
  • Preference Cookies: Remember your preferences, language settings, and other customizations.
  • Analytics Cookies: Collect data about your use of our sites, including pages visited, features used, and performance metrics.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by law. Once these purposes are met or the data is no longer needed, we securely delete or anonymize your information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (or the right to be forgotten) under certain circumstances.
  • Restriction on processing your data in specific cases.
  • Right to data portability, allowing you to move or transfer your data easily.
  • Objection to how we use your data.
  • Non-discrimination for exercising your data rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage you to review it periodically for changes that may affect you.

Contact Information

For any questions regarding privacy, data handling, or unsubscription requests, please reach out to us: